Refund policy

Return Policy

At Serene Herbs, we are dedicated to your satisfaction. If you need to return a product, please ensure the following conditions are met:

  • The product must be unopened, unused, and in its original condition and packaging.
  • Return requests must be made within 30 days of the delivery date.
  • Returns initiated for personal reasons (not due to product defect or fulfillment error) will require the customer to cover all return shipping costs.

Refund Policy

Our products are formulated to deliver noticeable benefits when used consistently. If you do not experience results within 60 days, you may qualify for a refund under the following terms:

  • Requests must be submitted within 60 days of the delivery date.
  • Refunds are not available for taste-related concerns, as taste is subjective and not reflective of product effectiveness.

  • This refund policy is limited to a one-time use per customer and applies to only one product per order.

If you're not seeing results, please reach out, we're here to help.

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Prefer to speak with someone? Call us at +1 (305) 395-3904.
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